How to transfer a Domain Name

Transferring most domain names requires two key steps before a transfer can take place:

1. Unlock the Domain name
2. Request the Authorization Code (EPP Code)
3. Remove Whois/Privacy Protection

If you fail to unlock a domain name or provide the authorization code your transfer will fail.

Registrar specific directions:

Transferring from GoDaddy

The domain transfer process is fairly straight forward, with the first step being to login to your account. Once logged in our goal is to complete the pre-transfer steps.

We want to unlock the domain name first:

• Click on the Domain Manager link in the left hand list.
• Click on the domain name you wish to manage.
• Click on the Manage link next to "Locked".
• Uncheck the Locked domains and click OK.
• In a few moments the domain name will be unlocked.

You should also take a moment while managing the domain name to verify your contact information is correct. It's important you are able to access the email address listed on the contact information, as several emails will be sent to complete the transfer. Please check that Private Registration (WHOIS Protection) is Disabled, if enabled you will not receive the transfer approval emails.

The final step in GoDaddy is to request the Authorization (or EPP) Code. You can do this by clicking Send by Email under the Authorization Code section.

Now that you have the authorization code we can start the transfer in our Client Area. You can read about that process here.

Transferring from 1&1

The domain transfer process is fairly straight forward, with the first step being to login to your account. Once logged in our goal is to complete the pre-transfer steps.

First we need to unlock your domain:

• Login to your 1&1 account
• Choose the necessary package and go to its Administration page
• Select Domains in the Basic Settings section
• Select the domain name(s) you would like to unlock
• Choose Lock/Unlock in the Transfers menu
• Choose Unlock and click OK

Once unlocked we will need to obtain the Authorization (or EPP) code.

• Choose the necessary package and go to its Administration page
• Select Domains in the Basic Settings section
• Select the domain name you would like to get EPP code for
• Click Info

The final step in most cases is to disable private registration or Whois Protection

• Choose the necessary package and go to its Administration page
• Select Domains in the Basic Settings section
• Select the domain name you need to disable privacy protection for
• Choose Private/Public Registration in the Contact menu
• Select Public and click OK

You should also verify that the contact information is current. Incorrect contact information and/or Whois Protection can prevent you from receiving the transfer authorization emails.

Now that you have the authorization code we can start the transfer in our Client Area. You can read about that process here.

Transferring from eNom

The domain transfer process is fairly straight forward, with the first step being to login to your account. Once logged in our goal is to complete the pre-transfer steps.

Go ahead and login first, once logged in we want to unlock the domain name:

• Click on Registered Domains in the right hand list
• Select the domain name you wish to transfer away
• Click the pull down next to Manage Domain
• Select General Settings from the menu
• Click on Disable next to Registrar-Lock
• Click OK
• The domain will be unlocked in a moment

Go ahead and click Email Auth Information to Registrant while you are on this page. This will send the Authorization code to the listed contact.

You should also verify that the contact information is current and that ID Protect is Disabled on your domain name. Incorrect contact information and/or ID Protect can prevent you from receiving the transfer authorization emails.

Now that you have the authorization code we can start the transfer in our Client Area. You can read about that process here.

Transferring from OpenSRS

The domain transfer process is fairly straight forward, with the first step being to login to your account. Once logged in our goal is to complete the pre-transfer steps.

We want to unlock the domain name first:

• Click on Domain Locking link in the menu
• Change the status to Disable and Submit
• In a few moments your domain name will be unlocked.
• If you are unable to disable domain locking contact your reseller for assistance. Their information will be listed under Reseller Contact.

You should also take a moment to review the contact information (Organization, Admin, Billing and Technical in the menu) for your domain name. If any of this information is incorrect take a moment to correct it and apply the changes to all of the contacts.

The final step is to get the domain Authorization code so the transfer can take place. Click on Domain Extras in the menu and save the Domain Auth Code, required for your domain transfer. If you are unable to view this information contact your current domain reseller.

The final step is to ensure WHOIS Privacy is Disabled. If enabled you will not receive the transfer approval emails.

Once you are finished we can start the transfer in our Client Area. You can read about that process here.

Reducing Downtime

In many cases you can reduce downtime by pointing your domain name to the new nameservers before transferring the domain name. This will avoid any downtime caused by your old registrar no longer handling the DNS for your domain name. The domain transfer process can also take several days to complete during which time you are typically unable to make changes to the domain name.

Completing the Transfer

The final step is to start the transfer in our Client Area. You can read more about that process here.