Help Article

Hosted Email Setup Guides

The setup process between email clients varies some, however there are some common pieces of information you will need to setup an account.

  • Common Server Settings
    • Incoming POP3 server: pop3.yourdomain.com
    • POP3 server port: 110
    • Incoming IMAP server: imap.yourdomain.com
    • IMAP server port: 143
    • Outgoing server: smtp.yourdomain.com
    • Outgoing server port: 25 or 587 (Recommended)
  • Secure Server Settings (Advanced)
    • Incoming POP3 server: us2.pop.mailhostbox.com
    • POP3 server port: 995
    • Incoming IMAP server: us2.imap.mailhostbox.com
    • IMAP server port: 993
    • Outgoing server: us2.smtp.mailhostbox.com
    • Outgoing server port: 465

If you are unsure where this information is entered you can find directions for the most common email clients below, simple click to expand. If you are unsure about the difference between POP3 and IMAP be sure to read this ahead of time.

Email Client Specific Directions

Setting up Microsoft Outlook 2003 isn't very difficult, and can be accomplished by following these steps:

  1. Start Microsoft Outlook 2003. On the Tools menu, click E-mail Accounts...
  2. Select Add a new e-mail account and click Next.
  3. Under Server Type, select an incoming mail server type as either POP3 or IMAP and then click Next.
  4. In the E-mail Accounts dialog box that opens up, fill in the corresponding details -
    • User Information
      • Your Name: Enter a name that you want others to see when you send a message
      • E-mail Address: Enter your full email address (user@somedomainname.com)
    • Server Information
      • Incoming & Outgoing mail server: See top of page.
    • Logon Information
      • User Name: Email Address
      • Password: Enter your email password
  5. Next, click on More Settings
    • Select the Outgoing Server tab.
      • Select the My outgoing server (SMTP) requires authentication checkbox
    • Select the Advanced tab.
      • Change the Outgoing server (SMTP) from 25 to 587 If not using SSL
  6. Click Finish to close the E-mail Accounts dialog box.

That's it, your account has been setup! Just click the Send/Receive button and all your emails will be downloaded by Outlook 2003.

Setting up Microsoft Outlook 2007 isn't very difficult, and can be accomplished by following these steps:

  1. Start Microsoft Outlook 2007. Click the Tools menu and select Account Settings...
  2. On the E-mail tab, click New...
  3. Fill in all necessary fields to include the following information:
    • Your Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
    • E-mail Address: Enter your full email address (user@somedomainname.com).
    • Password: Enter your email password.
    • Manually configure server settings or additional server types: Select this check box and click Next.
  4. On the prompt to Choose E-mail Service, select Internet E-mail to connect to your POP, IMAP, or HTTP server to send and receive e-mail messages. Click Next.
  5. In the Internet E-mail Settings dialog, verify your User Information and enter the following additional details:
    • Server Information
      • Account Type: Select POP3 or IMAP
      • Incoming & Outgoing mail server: See top of page.
    • Logon Information
      • User Name: Enter your full User Name (same as your email address)
      • Password: Enter your email password
  6. Next, click on More Settings
    • Select the Outgoing Server tab.
      • Select the My outgoing server (SMTP) requires authentication checkbox
    • Select the Advanced tab.
      • Change the Outgoing server (SMTP) from 25 to 587 If not using SSL
  7. Click OK and then Next

Thats it, your account has been setup! When you click on Send/Receive, all your email will be downloaded by Outlook 2007.

Setting up Microsoft Outlook 2010 isn't very difficult, and can be accomplished by following these steps:

  • Start Microsoft Outlook 2010.  In the upper left corner, select the Office button (or the File menu item), and then click the Account Settings button.
  • This opens the Account Settings window, landing on the Email tab. (If you have already added multiple email accounts, all of them will be listed in this tab.)
    Note the tabbed interface where you can select any tab to access the settings applicable to the selected email account.

Under the Email tab, you will see these options:

  • The New option lets you configure a new email account.  To set up a new email account, select this option.
  • The Repair option is for repairing the Outlook 2010 settings (often needed if your email repository size is in GB’s). 
  • The Change option allows you to modify the settings of any of your email accounts.
  • If you have configured multiple accounts in Outlook 2010, then you can set any particular account as your default by selecting that account, and hitting the Set as Default option.
  • The Remove option deletes any particular email account.

At the bottom this window, note the path of the data file. This data file is used to restore your emails, in the case of any disaster situation.

On the Email tab, click New... Fill in all necessary fields to include the following information:

  • Your Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
  • Email Address: Enter your full email address (user@somedomainname.com).
  • Server Information
    • Account Type: Select POP3 or IMAP
    • Incoming & Outgoing mail server: See top of page.
  • Logon Information
    • User Name: Enter your email address.
    • Password: Enter your email password.
  • Next, click on More Account Settings
    • Select the Outgoing Server tab.
      • Select the My outgoing server (SMTP) requires authentication checkbox
    • Select the Advanced tab.
      • Change the Outgoing server (SMTP) from 25 to 587 If not using SSL
  • Click OK and then Close

Thats it, your account has been setup! When you click on Send/Receive, all your email will be downloaded by Outlook 2010.

Setting up Microsoft Outlook 2011 isn't very difficult, and can be accomplished by following these steps:

  • Start Microsoft Outlook 2011.  On the Tools menu click Accounts.
  • This opens the Account Settings window. If this is your first account click E-Mail Account, otherwise in the bottom left click the plus (+) icon and select E-mail....

Enter your E-mail address and Password. Uncheck Configure automatically and fill in the additional fields.

  • E-mail address: Enter your e-mail address
  • Password: The password for this address
  • User name: Your full e-mail address
  • Type: IMAP
  • Incoming Server: See top of page
  • Check the box for:
    Use SSL to connect (recommended)
  • Incoming server port: See top of page
  • Outgoing server: See top of page
  • Check the box for:
    Override default port
  • Check the box for:
    Use SSL to connect (recommended)
  • Type the port from the top of this page in the field for the outgoing server port, located to the right of the Outgoing server field.

Click Add Account

We suggest setting the Account description to your email address. The final step is to configure outgoing emails. Click More Options...

  • In the Authentication field select Use Incoming Server Info.
  • Click OK and close the window

That's it, your account has been setup!

Setting up Microsoft Outlook 2013 isn't very difficult, and can be accomplished by following these steps:

  • Start Microsoft Outlook 2013.  In the upper left corner, select the Office button (or the File menu item), and then click the Account Settings button.
  • This opens the Account Settings window, landing on the Email tab. (If you have already added multiple email accounts, all of them will be listed in this tab.)
    Note the tabbed interface where you can select any tab to access the settings applicable to the selected email account.

Under the Email tab, you will see these options:

  • The New option lets you configure a new email account.  To set up a new email account, select this option.
  • The Repair option is for repairing the Outlook 2013 settings (often needed if your email repository size is in GB’s). 
  • The Change option allows you to modify the settings of any of your email accounts.
  • If you have configured multiple accounts in Outlook 2013, then you can set any particular account as your default by selecting that account, and hitting the Set as Default option.
  • The Remove option deletes any particular email account.

At the bottom this window, note the path of the data file. This data file is used to restore your emails, in the case of any disaster situation.

On the Email tab, click New... Fill in all necessary fields to include the following information:

  • Your Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
  • Email Address: Enter your full email address (user@somedomainname.com).
  • Server Information
    • Account Type: Select POP3 or IMAP
    • Incoming & Outgoing mail server: See top of page.
  • Logon Information
    • User Name: Enter your email address.
    • Password: Enter your email password.
  • Next, click on More Account Settings
    • Select the Outgoing Server tab.
      • Select the My outgoing server (SMTP) requires authentication checkbox
    • Select the Advanced tab.
      • Change the Outgoing server (SMTP) from 25 to 587 If not using SSL
  • Click OK and then Close

Thats it, your account has been setup! When you click on Send/Receive, all your email will be downloaded by Outlook 2013.

Setting up Mozilla Thunderbird isn't very difficult, and can be accomplished by following these steps:

  1. Start Thunderbird, go to the File menu and click New -> Account
  2. In the Account Wizard dialog box, select Email account and then click Next
  3. Enter your name as you would like it to appear for any mail that you send, and your complete email address (user@somedomainname.com)
  4. Select the type of incoming server you are using as either POP / IMAP.
  5. Enter the Incoming & Outgoing mail server (See top of page to obtain the corresponding server names) and click Next.
  6. Enter your full email address as the Incoming User Name and your Outgoing User Name and click Next
  7. In the Account Name box, you can enter any name that would help you identify this mailbox and click Next.
  8. Verify your account information and click Finish.
IMPORTANT It's common for Internet Providers to block outgoing traffic on port 25 to prevent spamming. This also prevents legitimate mail from being sent, so we must change the outgoing port as follows if not using SSL.
  1. In Mozilla Thunderbird, on the Tools menu, click Account Settings
  2. Click on Outgoing Server (SMTP). In the Outgoing Server (SMTP) Settings section as seen in the below image, select entry for your domain name and click Edit
  3. Replace the default port number 25 with the alternate port number 587
  4. Click OK in the SMTP Server and Account Settings windows to save the changes

Setting up Outlook Express isn't very difficult, and can be accomplished by following these steps:

  1. Start Outlook Express. On the Tools menu, click Accounts...
  2. In the Internet Accounts dialog box, click Add, and then click Mail...
  3. In the Display name box, type the name that you would like others to see when you send a message and then click Next.
  4. In the E-mail address box, type the email address for the account that you are using and then click Next.
  5. Under E-mail Server Names, click the appropriate incoming e-mail server type POP3/IMAP
    • Incoming & Outgoing mail server: See top of page.
    • Once this is done, click Next.
  6. Now, type your complete email address and password in the respective fields and click Next.
  7. The following window will display the success message - Congratulations, you have successfully entered all of the information required to set up your account. To save these settings, click Finish.
  8. Open the Internet Accounts dialog box referring to steps 1 and 2. In the Mail view, you will see the Account you have just added.
  9. Now you need to click Properties
    • Select the Servers tab.
      • Select the My outgoing server (SMTP) requires authentication checkbox
    • Select the Advanced tab.
      • Change the Outgoing server (SMTP) from 25 to 587 If not using SSL
  10. Click OK and then Close to save the changes.

Your setup is complete. When you click on the Send/Receive button, your email will be downloaded by Outlook Express.

Setting up Windows Mail isn't very difficult, and can be accomplished by following these steps:

  1. Start Windows Mail. On the Tools menu, click Accounts...
  2. In the Accounts window, click Add...
  3. Select the Account Type as E-mail Account and click Next.
  4. Enter your complete email address, your Password and Display Name as the name you want others to see when you send them a message.
  5. Select the check box adjacent to Manually configure server settings for e-mail account and then click Next.
  6. Select an incoming mail server as either POP3 / IMAP
    • Incoming server: See top of page.
    • Login ID: Enter your email address.
    • Outgoing server: See top of Page
  7. Select the checkbox adjacent to My outgoing server requires authentication.
  8. Click Next and then Finish.
IMPORTANT It's common for Internet Providers to block outgoing traffic on port 25 to prevent spamming. This also prevents legitimate mail from being sent, so we must change the outgoing port as follows if not using SSL.
  1. In Windows Mail, on the Tools menu, click Accounts
  2. In the Internet Accounts window, select your account and then click Properties
  3. This will bring up the account Properties window. Click on the Advanced tab
  4. In the Outgoing mail (SMTP) field, change port 25 to port 587
  5. Click OK to save the changes

Your account is now configured to send and receive mails.

Setting up Windows Live Mail isn't very difficult, and can be accomplished by following these steps:

  1. Click on the Accounts tab, and select Email
  2. Enter your email address, password, and a display name. Select Manually configure server settings
  3. Click Next
  4. Select an incoming mail server as either POP3 / IMAP and enter the relevant information.
    • Server Address: See Incoming Server at top of page.
    • Requires a secure connection (SSL): Optional - If checked use Secure Settings
    • Authenticate using: Clear text
    • Logon user name: Enter your email address.
    • Outgoing server: See Outgoing Server at top of page.
    • Requires a secure connection (SSL): Optional - If checked use Secure Settings
    • Requires authentication: Check
    IMPORTANT It's common for Internet Providers to block outgoing traffic on port 25 to prevent spamming. This also prevents legitimate mail from being sent, so the outgoing port should be 587 unless using SSL.
  5. Click Next and then Finish.

You are now able to send and receive mails using Windows Live Mail.

Setting up Apple Mail isn't very difficult, and can be accomplished by following these steps:

  1. Go to the Mail Setup Window and choose Add Account from the File menu
  2. In the Add Account box, fill in the all the necessary fields:
    • Full Name: Enter your name as you would like it to appear in the From: field of outgoing messages
    • Email Address: Enter your full email address
    • Password: Enter your email password
    • Deselect the checkbox next to Automatically set up account
  3. Click Create
  4. Fill in the following Incoming Mail Server information:
    • Account Type: Select IMAP/POP
    • Incoming Mail Server: See top of page
    • User Name: Enter your full User Name (same as your email address)
    • Password: Enter your email password
  5. Click Continue
  6. Enter the following Outgoing Mail Server information:
    • Outgoing Mail Server: See top of page
    • Select the box next to Use Authentication
    • User Name: Enter your full User Name (same as your email address)
    • Password: Enter your email password
  7. Click Continue
  8. Verify your Account Summary and click Create
IMPORTANT It's common for Internet Providers to block outgoing traffic on port 25 to prevent spamming. This also prevents legitimate mail from being sent, so we must change the outgoing port as follows if not using SSL.
  1. Open the Preferences window and go to Accounts
  2. Select your account from the existing list of accounts and click Server Settings
  3. Under the Server Port field enter the port number as 587
  4. Enter your email address as your User Name and your password in the respective field and click Ok

Thats it, your account has been setup! You may now send and receive all your emails using Apple Mail 3.0 (Leopard)

Setting up Apple Mail isn't very difficult, and can be accomplished by following these steps:

  1. Go to the Mail Setup Window and choose Add Account from the File menu
  2. Complete the Welcome to Mail screen:
    • Full Name: Enter your name as you would like it to appear in the From: field of outgoing messages
    • Email Address: Enter your full email address
    • Password: Enter your email password
  3. Click Create
  4. Complete the Incoming Mail Server information:
    • Account Type: Select IMAP/POP
    • Description: We recommend your full email address
    • Incoming Mail Server: See top of page
    • User Name: Enter your full email address
    • Password: Enter your email password
  5. Click Continue
  6. Set Incoming Mail Security: You can choose to enable SSL when connecting to the mail server. Select Password Authentication if you use this option. You must use the Secure server settings for this to funtion without an error.
  7. Click Continue
  8. Complete the Outgoing Mail Server information:
    • Outgoing Mail Server: See top of page
    • Select the box next to Use Authentication
    • User Name: Enter your full User Name (same as your email address)
    • Password: Enter your email password
  9. Click Continue
  10. Set Outgoing Mail Security: You can choose to enable SSL when connecting to the mail server. Select Password Authentication if you use this option. You must use the Secure server settings for this to funtion without an error.
  11. Click Continue
  12. Verify your Account Summary and click Create
IMPORTANT It's common for Internet Providers to block outgoing traffic on port 25 to prevent spamming. This also prevents legitimate mail from being sent, so we must change the outgoing port as follows if not using SSL.
  1. Open the Preferences window and go to Accounts
  2. Select your account from the existing list of accounts and click Server Settings
  3. Under the Server Port field enter the port number as 587
  4. Enter your email address as your User Name and your password in the respective field and click Ok

Thats it, your account has been setup! You may now send and receive all your emails using Apple Mail 4.0

Accessing your email account on an Apple device such as iPhone, iPad, or iPod Touch is simple. The following steps will guide you through the process:

  1. Tap Settings
  2. Tap "Mail, Contacts, Calendars"
  3. Tap "Add Account..."
  4. Tap "Other", then "Add Mail Account"
  5. Enter your name, your FULL e-mail address, and your e-mail password
  6. Ensure the IMAP button is selected
  7. Use the following information for Incoming Mail Server:
    • Host: See top of page
    • User Name: Your FULL e-mail address
    • Password: Your e-mail password
  8. Use the following information for Outgoing Mail Server:
    • Host: See top of page
    • User Name: Your FULL e-mail address
    • Password: Your e-mail password

Related Topics:

Support Topics

Why SkyToaster?

Everything you need to know about SkyToaster's products & services.


General Hosting

Answers to the most common hosting questions.


Shared & Reseller Hosting

Quick tutorials & answers to commonly asked questions.


VPS Hosting

Questions relating to setting up and using our VPS hosting.


Hosted Email

Questions relating to our Hosted Email products.


SSL Certificates

Specific questions about SkyToaster's SSL Certificates.


Domain Names

Questions about domain names.


Billing & Account

Questions relating to billing, payments & managing your SkyToaster account.


© 2010 - 2018 SkyToaster, LLC. All Rights Reserved | Legal | Privacy Policy | Established in 2010